ContactRelief in the Media

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Enhancing Contact Center Efficiency and Brand Value During Disasters
Enhancing Contact Center Efficiency and Brand Value During Disasters

Natural and man-made disasters present a very complex set of challenges for those attempting to service and support the victims. But, when managed well, you can use these crises to significantly enhance long term customer loyalty while simultaneously maximizing the efficiency of your contact center operations.

VeriFacts Automates Disaster Strategies with ContactRelief
VeriFacts Automates Disaster Strategies with ContactRelief

With approximately 100 outbound contact professionals making upwards of 5,000 call attempts per day, VeriFacts found that its manually driven disaster operations processes came with numerous opportunities for improvement. Looking for ways to maximum contact outreach and improve disaster-related efficiencies, VeriFacts turned to ContactRelief for help.

Severe Spring Weather Explained
Severe Spring Weather Explained

ContactRelief meteorologist Dr. Kevin Levey explains severe spring weather.

Subtropical Storm Andrea forms in Western Atlantic
Subtropical Storm Andrea forms in Western Atlantic

For the fifth year in a row, a subtropical storm has formed before the beginning of huricane season

Weekend of Tornadoes
Weekend of Tornadoes

9 dead and dozens injured in weekend tornado outbreak

Hurricane Season Starts June 1 - Is your company prepared?
Hurricane Season Starts June 1 - Is your company prepared?

Spring Flooding Outlook
Spring Flooding Outlook

Many midwest states have already flooded. Will there be more?

The Winter Storm of the Century
The Winter Storm of the Century

And it wasn't 2019

Who Ordered the Rain?
Who Ordered the Rain?

2019 was the Wettest Winter Ever

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