ContactRelief in the Media

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The Value of Customer Level Intelligence During Crisis
The Value of Customer Level Intelligence During Crisis

Not only are natural and man-made disasters becoming more frequent occurrences, but their scale is also growing as well. The value of knowing specifically which customers are impacted by a crisis event and the duration and severity of the impact is significant. See how in this informative whitepaper.

Hurricane Season is in full swing
Hurricane Season is in full swing

As Hurricane Humberto moves away from U.S. interests, forecasters eye new disturbances that could threaten the U.S.

Humberto is now a Category 1 hurricane headed away from U.S.
Humberto is now a Category 1 hurricane headed away from U.S.

Hurricane Humberto strengthened to a Category 1 hurricane overnight. Turns away from the U.S. towards open water.

ContactRelief Daily Briefing for Monday, September 16, 2019
ContactRelief Daily Briefing for Monday, September 16, 2019

National Hazardous Weather Outlook

Potential Tropical Storm Humberto takes aim at Florida
Potential Tropical Storm Humberto takes aim at Florida

A tropical disturbance is expected to strengthen into a tropical depression on Friday and take aim at Florida's east coast on Saturday as Tropical Storm Humberto. ContactRelief has issued a Tropical Weather Strategy alert for contact centers.

Hurricane Dorian Now A Category 5 Storm
Hurricane Dorian Now A Category 5 Storm

Dorian packs 180 MPH winds as it approaches the Bahamas.

Mass Shooter in Odessa/Midland Texas
Mass Shooter in Odessa/Midland Texas

A suspect opened fire from a freeway in Odessa, Texas killing 5 and injuring 24.

Category 4 Hurricane Dorian May Not Make Landfall in Florida
Category 4 Hurricane Dorian May Not Make Landfall in Florida

The Category 4 Hurricane may stay offshore as the track continues to shift eastward as predicted by some models.

Hurricane Dorian Now a Category 3 Hurricane
Hurricane Dorian Now a Category 3 Hurricane

Dorian has strengthed as forecasters expect a prolonged period of high winds and rain over Florida next week from a soon to be Category 4 Dorian.

Get in touch

Shaping your outbound contact away from disaster stricken areas isn't just the right thing to do, it's smart business. To learn more about how ContactRelief can help you protect your brand, reduce your risk of adverse actions, and improve your contact center efficiency, click below to contact us.

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