ContactRelief in the Media

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ContactRelief Hurricane Irma Recommendations For Contact Centers
ContactRelief Hurricane Irma Recommendations For Contact Centers

ContactRelief recommends suspending contact with consumers in additional Florida and Georgia counties as Hurricane Irma approaches.

ContactRelief Hurricane Harvey Recommendations for Contact Centers
ContactRelief Hurricane Harvey Recommendations for Contact Centers

ContactRelief recommends resuming contact with consumers in certain Texas counties and Louisiana parishes except for the identified zip codes.

Adapt Your Customer Experience Program for Hurricane Harvey Survivors
Adapt Your Customer Experience Program for Hurricane Harvey Survivors

ContactRelief Chairman Doug Schultz shares recommendations for adapting your customer experience program for survivors of Hurricane Harvey

ContactRelief Recommends Suspending Contact for Florida Counties Threatened By Hurricane Irma
ContactRelief Recommends Suspending Contact for Florida Counties Threatened By Hurricane Irma

As category 5 Hurricane Irma invades the Carribean islands and threatens Florida, ContactRelief recommends contact centers suspend contact with most Florida consumers.

Category 5 Hurricane Irma Threatens Florida
Category 5 Hurricane Irma Threatens Florida

Hurricane Irma, now a category 5 storm, threatens U.S. territories and may threaten Florida.

ContactRelief Recommends Resuming Contact for Additional Texas Counties and Louisiana Parishes
ContactRelief Recommends Resuming Contact for Additional Texas Counties and Louisiana Parishes

ContactRelief recommends resuming contact with consumers in certain Texas counties and Louisiana parishes.

ContactRelief Working To Refine Harvey Contact Suspensions
ContactRelief Working To Refine Harvey Contact Suspensions

As we celebrate Labor Day, the effects of Hurricane Harvey continue to plague the Texas Gulf Coast.

ContactRelief Recommends Resuming Contact for Additional Texas Counties and Louisiana Parishes
ContactRelief Recommends Resuming Contact for Additional Texas Counties and Louisiana Parishes

ContactRelief recommends resuming contact with consumers in certain Texas counties and Louisiana parishes.

ContactRelief Disaster Decision Engine Featured by InsideARM
ContactRelief Disaster Decision Engine Featured by InsideARM

InsideARM gives kudos to ContactRelief for Hurricane Harvey response.

Weather alerts, emergencies, and breaking news are monitored around the clock. The Disaster Decision Engine applies your rules to help you decide when to take action for your consumers. Your recommendations are sent to your contact centers and partners with ZIP Code granularity.