ContactRelief in the Media

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ContactRelief Hurricane Irma Recommendations For Contact Centers
ContactRelief Hurricane Irma Recommendations For Contact Centers

ContactRelief recommends resuming contact with all Alabama counties and some Georgia and South Carolina counties.

 Hurricane Irma – Post Event Analysis
Hurricane Irma – Post Event Analysis

ContactRelief Meteorologist Dr. Kevin Levey examines Hurricane Irma.

ContactRelief Hurricane Harvey Recommendations For Contact Centers
ContactRelief Hurricane Harvey Recommendations For Contact Centers

ContactRelief recommends resuming contact with all Houston and Beaumont consumers.

Harvey: The modern American Natural Disaster.  (Part 2: August 28th – August 31st)
Harvey: The modern American Natural Disaster. (Part 2: August 28th – August 31st)

ContactRelief Meteorologist Dr. Kevin Levey examines Hurricane Harvey in this 2nd installment of a 2 part series that every risk manager and contact center professional should read.

ContactRelief Hurricane Irma Recommendations For Contact Centers
ContactRelief Hurricane Irma Recommendations For Contact Centers

ContactRelief recommends additional contact suspensions for Alabama, Georgia, and South Carolina.

ContactRelief Hurricane Irma Recommendations For Contact Centers
ContactRelief Hurricane Irma Recommendations For Contact Centers

ContactRelief recommends continuing contact suspensions for all or Florida, and parts of Alabama, Georgia, and South Carolina.

Hurricane Irma Landfall Imminent
Hurricane Irma Landfall Imminent

Category 4 Hurricane Irma's landfall in the Florida Keys is imminent.

ContactRelief Hurricane Irma Recommendations For Contact Centers
ContactRelief Hurricane Irma Recommendations For Contact Centers

ContactRelief recommends suspending contact with consumers in certain Alabama and South Carolina counties and additional counties in Florida and Georgia.

ContactRelief Hurricane Harvey Recommendations for Contact Centers
ContactRelief Hurricane Harvey Recommendations for Contact Centers

ContactRelief recommends resuming contact with consumers in certain Texas zip codes.

Weather alerts, emergencies, and breaking news are monitored around the clock. The Disaster Decision Engine applies your rules to help you decide when to take action for your consumers. Your recommendations are sent to your contact centers and partners with ZIP Code granularity.